Orchard & Co.

In the file

Aligning Geographic Signals: A Working Method

How Local Directories Read a Listing

FieldWhat to check
How comparison sites decideKeep the description factual; the categories carry the relevance work.
Still openPhotograph or screenshot each profile before editing, reversions do happen.
Field notesIf a listing can't be claimed, document it and move on rather than duplicating it.
Location pages, brieflyCheck what a competitor across several trading areas has claimed before deciding where to submit.
Field notesResist the urge to vary the business name for keywords; consistency beats cleverness here.
Avoiding mismatched opening hoursTreat the logo and imagery as a single source of truth, not as a field to be improvised per site.

Measuring What Changed

  • Quarter 1 Claim what exists before creating anything new, duplicates are harder to remove than to avoid.
  • Month 2 Work from the aggregators outward, because fixing a source fixes everything downstream.
  • Ongoing A workable routine is to document on a fixed schedule and log every change with a date.

Sources consulted

Three Fields That Decide the Outcome

01

Toward better call volume

By contrast, check by phone or postcode lookup, not by memory.

02

Reading company profiles

Anything unverifiable should be removed rather than corrected.

03

The business description

Give one person the logins and one document the truth; ambiguity is what causes drift.